Standard Terms and Conditions for Ayegardening


terms and conditions landscaping company

These are our standard terms and conditions for regular domestic maintenance, commercial maintenance and landscaping works.

Should you choose to go ahead with our services more specific ones relating to the job may be included on the terms and conditions.

Please read the correct section that will apply the work we are doing for you. The sections will drop down and close when you click on them.

 

1.All work undertaken will be discussed and agreed prior to the start date and all work will be completed by AYEGARDENING unless otherwise agreed.

2. The estimate/original price for work includes all labour and green waste disposal if required.

3. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes.

4. The client shall provide access to site and dry storage space for materials at all times during the works progress and during AYEGARDENING’S working hours. Our working hours are typically 8:00am-18:00pm.

5. AYEGARDENING is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.

7. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price.

8. The removal of dog excrement or large amounts of litter from the site is the responsibility of the client.

9. Ayegardening will send an invoice to the client after each visit or end of month if there are multiple visits per month.

10. The client will be responsible for all payments to AYEGARDENING.

11. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

12. Payment terms are 7 days from date of invoice. Payment methods are debit card, credit card* or by BACS (Internet bank transfer) *Credit card payment incur a 3% charge.

13. In the case of large grounds and gardens: a regular maintenance program will be agreed for the year.

14. AYEGARDENING are registered as upper tier waste carriers. Our registration number is CB/EE5852BE

15. The term waste removal refers only to waste produced by AYEGARDENING. Where possible we encourage customers to have compost areas and/or green bins.


1.All work undertaken will be discussed and agreed prior to the start date and all work will be completed by AYEGARDENING unless otherwise agreed.
2. The estimate/original price for work includes all labour and green waste disposal if required.
3. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes.
4. The client shall provide access to the site/s during AYEGARDENINGs normal working hours.
5. AYEGARDENING is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.
6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
7. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price.
8. The removal of dog excrement or large amounts of litter from the site is the responsibility of the client.
9. Ayegardening will send a detailed invoice to the client after each visit or at the end of the month if there are multiple visits.
10. The client will be responsible for all payments to AYEGARDENING.
11. Payment terms are 14 days from date of invoice and we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
12.A regular maintenance program will be agreed for the year.
13. Payment methods are debit card, credit card* or by BACS (Internet bank transfer) *Credit card payment incur a 3% charge.
14. AYEGARDENING are registered as upper tier waste carriers. Our registration number is CB/EE5852BE
The term waste removal refers only to waste produced by AYEGARDENING

1.All work undertaken will be discussed and agreed prior to the start date and all work will be completed from the original design by AYEGARDENING unless otherwise agreed.
2. The estimate/original price for work includes all materials and labour where stated from original design.
3. The client shall provide water and electricity, if needed, at no charge to AYEGARDENING.
4. The client shall provide access to site and dry storage space for materials at all times during the works progress and during AYEGARDENING’S working hours. Our working hours are typically 8:00am-18:00pm
5. AYEGARDENING is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

6. The client will be responsible for all payments to AYEGARDENING, unless otherwise notified in writing prior to commencement.

Deposits

7. For some work such as paving, artificial grass, decking, fencing and turfing we can provide quotes from square metres. If the quote is within your budget and you would like to go ahead we will charge £75 for a site visit and this will be deducted from the final invoice when you go ahead with the work.

8. Once you have agreed to book in a project with us we will ask for a payment of £500 to make this booking firm.

9. A mobilisation payment (usually 50% of the total) is payable on order. We will ask for this 1 month before the project starts. The mobilisation payment will be used to purchase material necessary for the construction of the work. For contracts longer than 30 days only: Stage payments against works completed/materials on site to be made in weekly intervals, payable within 3 days of invoice.

Final Payment

10. A final payment of the balance (usually the 50% left, minus any deposit) to be made following practical substantial completion and payable on completion.

We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. Payment methods are debit card, credit card* or by BACS (Internet bank transfer) *Credit card payment incur a 3% charge.
The work is substantially complete when all items described in this contract have been constructed, installed or disposed of (if this is agreed in the estimate)

Substantial completion shall not include adjustment, repair, replacement or cleaning of any item so constructed or installed after final inspection. Requests for adjustment, repair, replacement or cleaning of any constructed or installed item shall not be the cause for delay of final payment, but rather shall be considered warranty items.

Alterations or Changes

11. Any addition and/or alterations to the schedule/project shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes. The client agrees that necessary extra purchases of a total up to £50 can be made without verbal or written consent, anything greater than £50 will be discussed with the client before purchase.

12. If the client adds extra work to the planned landscape gardening then this will be chargeable. If the measurements given for the garden, by the client, are incorrect, then again any extra labour and materials will be noted and charged to the client.

13. All, or any special conditions, of which AYEGARDENING has been informed are noted in the quotation.


14. We are not able to accept responsibility for the well-being and maintenance of living plant material, including turf, following practical substantial completion. If necessary we reserve the right to substitute any plant with another of equal value and growth/habitat/colour in accordance with the specification. In regards to any landscaping work that involves digging - such as patios, artificial grass, drives or any other digging, nearby to trees, shrubs, flowers, plants etc we cannot be held responsible if roots are in the way and need to be cut to complete the work.


15. After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.
16. Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established. Great care is taken to remove all weeds/roots from the site when being prepared, AYEGARDENING cannot accept responsibility for subsequent weed growth on completion of the project.
17. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
18. We accept no responsibility for works that have been carried out on land that is not under the ownership of the client and it is assumed that all planning laws or regulations have been applied before commencement of any works.
19. Severe weather conditions, including drought, may cause the delay of the start date of the contract. This will not affect the original, agreed price.
20. Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.
21. All materials surplus to the contract will remain the property of the contractor and will be removed from site upon completion.
22. The contract contains the entire understanding and agreement between the parties with respect to the work and supersedes all prior or contemporaneous written and oral agreements and understandings with respect to the subject matter hereof. No oral promises or agreements are a part of this contract.
23. We will be entitled to suspend performance of, or terminate the contract if the client fails to pay any sum due to us, in accordance with the payment terms, or is in breach of these terms, or becomes bankrupt, in which case we shall be entitled to payment for all the work carried out and for all goods supplied to the date of the termination or suspension of the contract, and to retain any deposit or interim payment made towards this.
24. Maintenance is not included in one off contracts unless specified. Please let us know if you would like a separate quote for regular maintenance.
25. We shall not be liable for any defects arising from the clients own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client.
26. Cancellation of work not received within 3 working days of scheduled start of work will be subject to a charge of 15% of the quoted price. If the original price included a materials payment, this amount will be non-refundable as materials would have already been purchased.
27. If you accept the proposal we reserve the right to use photographs of the garden (before, during and after construction) in promotional material. Such promotional material will not include any personal information.
28. Errors and omissions excepted.

1. From time to time we may offer discounts via email or the internet. Any discount we offer will be applied to the pre-VAT price.

 


About Ayegardening

A family-run landscaping business. Committed to high quality landscaping and excellent communication with clients.

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